Horizon Restoration

Case Studies : Customer Testimonials

"When facing the thought of being sequestered to the back bedroom and bath while work was being done to repair water damage, I never would have thought that this experience would bring humor, kindness and a level of workmanship that would exceed my expectations."
- M.F., Beavercreek

"My wife and I would like to express our thanks and appreciation to you and all your crews that worked on our home. Everyone did an outstanding job. They were professional, extremely courteous and sensitive to the fact that the water damage we sustained was a difficult emotional time in our lives. Horizon did a first class job in restoring our home and made every effort to be conscious of the human element."
- R.M., Portland

"Your staff have been so professional, that though they are very thoroughly and very necessarily going through our drawer, somehow they make the potential feeling of violation much less present. I am not sure how they accomplish that... Perhaps it is the care with which they replace everything that is removed for additional cleaning, but somehow I know my things are protected and respected in my absence. Thank you so much for making this dreadful event much less stressful and emotional for us. I would highly recommend you to anyone in need of restoration services."
- L.K., Hillsboro

"Thank you for remembering that the fire is not about the building, it's about the people who live in them. Your willingness to help has made this just a little easier for me to go on with everyday life."
- K.C., Beaverton

"Also, once again, we appreciate your professionalism and care taken to supervise our major repair to the church elevator tower area. I always felt confident that you would follow up on any item of concern promptly and communicate in a timely manner. The Horizon crew respected our need for quiet during services by timing their tasks accordingly. Clean up was meticulous at the end of each work day. Safety was also an obvious high priority."
- L.L., Lake Oswego

"Every single employee that came to our home was considerate of our time, our privacy, and everything in our home. They were always coureous and polite to us. They did everything they could to maintain and control the dust and dirt-from removing their shoes, protecting the floors and furniture, and cleaning up after themselves daily."
- H.C., West Linn